Measuring Customer Experience How To Develop And Execute The Most Profitable Cus - Philipp Klaus

€62.00
+ €11.99 Shipping

Measuring Customer Experience How To Develop And Execute The Most Profitable Cus - Philipp Klaus

  • product image
Measuring Customer Experience How To Develop And Execute The Most Profitable Cus - Philipp Klaus
Sold by:

€62.00

In stock
+ €11.99 Shipping

14-Day Returns Policy

Buyer protection

Payment methods:

  • Brand: Unbranded
Sold by:
Product details

Product details

Measuring Customer Experience How To Develop And Execute The Most Profitable Cus - Philipp Klaus

Now, More Than Ever, Customer Experience Plays A Pivotal Role In The Success And Longevity Of A Company. Based On Rigorous Scientific Tools And Global Data, This Book Offers A Simple But Thorough Guide On How To Master The Challenges Of The Market, And How To Deliver Superior Performance Through Effective Customer Experience Management.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Hardcover
  • Language: English
  • Publication Date: 2014-12-04
  • Publisher / Label: Springer Nature B.V
  • Author: Philipp Klaus
  • Number of Pages: 184
  • Fruugo ID: 469671379-983624960
  • ISBN: 9781137375452
Promise

Seller guarantee

2-year legal guarantee included

Your EU consumer rights include a free minimum 2-year legal guarantee.

Download Legal Guarantee of conformity
Delivery

Delivery

Dispatched within 24 hours

  • STANDARD: €14.99 - Delivery between Wed 23 September 2026–Fri 25 September 2026

Shipping from United Kingdom.

Returns

Returns & Cancellations

Returns

We do our best to ensure that the products that you order are delivered to you in full and according to your specifications. However, should you receive an incomplete order, or items different from the ones you ordered, or there is some other reason why you are not satisfied with the order, you may return the order, or any products included in the order, and receive a full refund for the items.

View full return policy

Cancellations

You have the right to withdraw from your purchase within 14 days from receiving your order without giving a reason. To exercise your right easily, you can use the "Cancel my order" link in the footer of every page or within your Fruugo account under "Orders". Once you exercise your right to withdraw, we will send you an email acknowledgment. If your order has already been shipped by the retailer, we will provide you with the necessary return instructions to ensure your refund is processed promptly.

View full cancellation policy